Have you had any coffee training?
Either from The Bell or at a previous job?
How confident are you overall using the coffee machine?
5 = expert , 1 = nervous
Can you confidently explain to guests the types of coffee drinks you sell?
What is a flat white? How many shots in a Cappucino etc
Can you do latte art?
A heart or a leaf on each drink
Do you always offer a coffee at the end of a meal?
What coffee drinks or options do your guests ask for that you don't do at the moment?
HintAnything not shown above
Is there anything that you would us to go through at the training?
We will make sure that this is included in the training session (Optional)