Mums Bake Cake

Mums Bake Cakes

We are fortunate as in the course of our work we meet people that are passionate about what they do and we like to share this with our community. Recently we met Paula...

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Caffe Culture

New to Caffe Culture 2017

  Innate Foods So it started out with Elsa as a teenager feeling incredible weak and in poor health, the doctors proclaimed she was fine and so she set about my own...

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Caffè Culture 2017

Caffè Culture

I’ve just sat down at my desk to work on my talk that I am delivering at the Caffè Culture show at Olympia in London on Wednesday 24th May at their Caffe Connections...

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Coffee Shop Queue

Why the Wait

Having a queue in your coffee shop or cafe is a beautiful thing to behold, but according to the latest research, if you have more than six guests waiting, then people are...

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Interview with Ken Burgin

    We were delighted recently to be invited on as guests by Ken Burgin, the famous Australian Hospitality guru. He had read a copy of our book, The Daily Grind and...

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Andrew Bowen, Claire Bowen

Love at First Sight!

Love at first sight You only get one chance to make a first impression they say, and it’s never more important than when it’s your own business. Impressing...

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more customers to your coffee shop

Winking in the Dark

One of the biggest dilemmas or even traps the Independent Coffee Shop owner faces is getting themselves away from the day to day operation and getting more customers into...

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Equipment Superheroes

  You’ve got the plan, the passion and the drive and a great site to open your new coffee shop. The problem is you are not quite sure how busy you are going to be...

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Suspended Coffees

2000 Suspended Coffees

2000 Random Acts of Kindness We had a Facebook post from a customer in April 2011 that was intriguing and had no idea we would go on to raise over £3000. You see Megan, who...

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