The power of training
Possibly the worst flat whites we have had are pictured above
The reason Cafe Success exists is to 'develop independent coffee shops to create successful businesses for their owners', and much
Business Failure
Coffee Shop Innovation Expo 2019
We are back in partnership with The Coffee Shop Innovation Expo for 2019
A date for your diary!
For the last two years, at The Coffee Shop Innovation Expo, we have had
13 Reason Coffee Shops Fail – Caffè Culture 2018
We were both in London at the Business Design Centre recently, speaking at The Caffè Culture Show to hundreds of budding coffee shop and cafe owners. Claire was on stage
On a Mission – To stop independent coffee shops failing
We began coaching budding coffee shop entrepreneurs for two main reasons; one because we came close to losing everything back in 2009 and two because we have witnessed countless coffee
UK Cafe Milk Price Survey 2018 Results
We have been asking UK coffee shop and café owners to complete our 2018 Café Milk Price survey. Most independent coffee shops and cafés rarely talk to other similar businesses about
Claire Bowen -Hotelympia Keynote
The Seven Deadly Sins Cafe Owners Make & how to avoid them
Have you ever wondered why that cafe you pass every day suddenly closes?Download the full transcriptand slide deck
Claire was
Claire’s Coffee Shop Expo Keynote
I was honored recently to be invited to present a Keynote speech at London ExCel for the Coffee Shop Innovation Show.
The theatre was full, so the topic must have resonated
5 Emergency Plans Every Coffee Shop Needs
They say things always come in three's; so when the coffee machine, dishwasher and high-speed oven decided to stop working in the week before Christmas, the good news is that
What you wanted to know at the London Coffee Festival
We spent four inspiring days at the London Coffee Festival, held at The Old Truman Brewery, Brick Lane, London last week.
We met hundreds of budding, and experienced coffee shop owners
Don’t do a Sharapova!
Didn't see the email
This week the press has been filled with the news that one of the most high-profile sports stars in the world had failed a drugs test. Maria
Calibrate yourself to Success in 2016
Celebrations are over now calibrate your way to profit in 2016!
Your festive celebrations will be over in a flash, but do you want to make more money in your coffee
Your Independent Coffee Shop’s Dirty Secret
How many times have you walked into your local independent coffee shop either at 8:30 in the morning on a weekday, or lunchtime Saturday when it’s really busy and thought
Will your Coffee Shop survive a Crisis?
Would your business survive a crisis?
The recent tragic events at Alton Towers theme park, when two roller coasters collided causing serious injury and lots of publicity, has got me thinking