Rob and Sue Whittle Hub Spoke Cafe Andrew Claire Bowen

New coffee shop owners interview

Interview with Sue & Rob Whittle, owners of Hub&Spoke Cafe Sue & Rob opened a new coffee shop in their local village during lockdown!They joined our Cafe Success Launch program a

2 weeks until the Coffee Shop Innovation Expo 2021

COFFEE SHOP INNOVATION EXPO 2021 The Coffee Shop Innovation Expo makes its much-anticipated return to London’s ExCeL on 9th & 10th November, forming Europe’s leading business event for coffee shop owners.  Grab your FREE TICKETS before
Niche grinder, andrew Bowen, Claire Bowen

Niche Coffee Grinder

At the recent London Coffee Festival, we met the people behind a revolutionary type of coffee grinder called the Niche Zero. The biggest asset is it's accuracy and noise levels, as
Claire Bowen Keynote Hotelympia 2018

Claire Bowen -Hotelympia Keynote

The Seven Deadly Sins Cafe Owners Make & how to avoid them Have you ever wondered why that cafe you pass every day suddenly closes?       Claire was invited to talk at this
Coffee Shop Bootcamp

Coffee Shop Bootcamp II

We had some fantastic feedback from the 1st Bootcamp we hosted in September this year, and so had no option but to rerun it. A broad range of people attended, some
Claire Bowen Coffee Shop Innovation Keynote Speech

Claire’s Coffee Shop Expo Keynote

I was honored recently to be invited to present a Keynote speech at London ExCel for the Coffee Shop Innovation Show. The theatre was full, so the topic must have resonated
coffee shop toilet

How convenient are your facilities?

Recently I took my car to my local garage for a MOT, the while-you-wait type, and while I was waiting, I needed to answer the call of nature. The garage
Ordoo pre order app

How technology can give you an edge

This week, we met with Tom Dewhurst, Founder & CEO of Ordoo at their offices in Old Street, London. Ordoo is the UKs leading mobile ordering app for coffee shops. What’s
London coffee festival 2017

London Coffee Festival 2017 Video

We spent a fabulous few days at the London Coffee Festival. It seems that there are even more people interested in opening a coffee shop and we met loads of
Coffee Shop Queue

Why the Wait

Having a queue in your coffee shop or cafe is a beautiful thing to behold, but according to the latest research, if you have more than six guests waiting, then

5 Emergency Plans Every Coffee Shop Needs

  They say things always come in three's; so when the coffee machine, dishwasher and high-speed oven decided to stop working in the week before Christmas, the good news is that

Interview with Ken Burgin

    We were delighted recently to be invited on as guests by Ken Burgin, the famous Australian Hospitality guru. He had read a copy of our book, The Daily Grind and
Coffee Shop Christmas Checklist

Christmas Checklist for Coffee Shops

The well oiled seasonal retail calendar drives sales throughout the year, and in many markets, Christmas is the biggest of them all. It's not always a great trading period for
Andrew Brooks - Poikto

Pokito – the answer to coffee cup reuse?

The environmental impact of the disposable but not recyclable cup is something that has been in the headlines recently. The exponential growth of coffee shops and takeaway coffee, in particular, has

Restaurant Unstoppable Podcast

We were delighted to be asked to be guests on The Restaurant Unstoppable Podcast by Eric Cacciatore recently. Eric invites the best mentors from the restaurant, bar and cafe industry to

Equipment Superheroes

  You've got the plan, the passion and the drive and a great site to open your new coffee shop. The problem is you are not quite sure how busy you