It’s not about the Price…
It's not about the price....If you are a coffee shop or cafe owner/manager then you may be thinking that the only way to get through the next few years is
Coffee shop pricing
Menu Profit Maximiation for Cafes and Coffee Shops – LIVE
Menu Makeover...LIVEWe support Independent Coffee Shops and Cafe's with maximising their menu. Working with them to analyse their current menus and develop new more profitable ones using our proven menu maximisation
How Coffee Shops and Cafes will THRIVE post COVID
Watch my 'Virtual' Keynote at CafeExpo 2020We were due to speak at CafeExpo2020 recently and, you guessed, the event went online so we here are the recordings of my keynote
gift vouchers
The power of Gift Vouchers
Do you sell gift voucher for your coffee shop or cafe?
Selling gift vouchers is a win-win, it will help you with cash flow and also getting
Flat White Gets Bigger
The publics' love of the Flat White grows by the day.
Coffee drinkers love a Flat White. The artisan coffee shops started it, the chains followed, fast food giants jumped on
Coffee Shop Pricing Survey
Food service price inflation, i.e. what cafes and coffee shops pay for their ingredients hit 9.8% in March of this year.
So many costs have increased this year, the living wage
Have you put up your value lately?
Since coming back from the London Coffee Festival a few weeks ago, we have been musing about the new product's and trends that were there in abundance again.
The one thing
7 ways for independent coffee shops to beat the chains
At this year's Coffee Shop Innovation Show at ExCel London, Claire presented a Keynote for all Independent Coffee Shops, - '7 ways to beat the chains"
Here is a recording of the
The Future of Hospitality…Nobly POS
Andrew Bowen speaks at the Nobly POS, 'Future of Hospitality' forum held at Jaz&Juls Chocolate House, Chapel Market, Islington, London.
UK Cafe Milk Price Survey 2018 Results
We have been asking UK coffee shop and café owners to complete our 2018 Café Milk Price survey. Most independent coffee shops and cafés rarely talk to other similar businesses about
Claire Bowen -Hotelympia Keynote
The Seven Deadly Sins Cafe Owners Make & how to avoid them
Have you ever wondered why that cafe you pass every day suddenly closes?Download the full transcriptand slide deck
Claire was
Claire Bowen at Hotelympia
Claire is presenting "The 7 Deadly Sins Coffee Shop Owners Make' at Hotelympia on Monday 5th March at ExCel London.Find out more here
Tickets for the show are free to the
Coffee Shop Bootcamp II
We had some fantastic feedback from the 1st Bootcamp we hosted in September this year, and so had no option but to rerun it.
A broad range of people attended, some
Coffee Shop Pricing Principles INFOGRAPHIC
Coffee Shop Pricing Principles
We have put together this Infographic to illustrate some of the secrets to setting the right prices and setting out a menu that will maximise your sales. Click
Turbocharge your loyalty card
The Coffee Shops oldest and still the most popular loyalty scheme is the good old stamp card; most coffee shops use stamp cards or something similar to encourage repeat business,
What you wanted to know at the London Coffee Festival
We spent four inspiring days at the London Coffee Festival, held at The Old Truman Brewery, Brick Lane, London, last week.
We met hundreds of budding and experienced coffee shop owners
13 Ways Independent Coffee Shops can Beat the Coffee Chains
13 Ways Independent Coffee Shops can Beat the Coffee Chains
How do I compete with the chains? We get asked this a lot, particularly at a time when an existing independent
The Coffee Shop Loyalty Battle
This Week Starbucks changed their Loyalty Scheme in which they have millions of members and caused a stir amongst some of their loyal customers because they have changed the way the
Calibrate yourself to Success in 2016
Celebrations are over now calibrate your way to profit in 2016!
Your festive celebrations will be over in a flash, but do you want to make more money in your coffee
Your Independent Coffee Shop’s Dirty Secret
How many times have you walked into your local independent coffee shop either at 8:30 in the morning on a weekday, or lunchtime Saturday when it’s really busy and thought
When Free Coffee Causes Chaos, a lesson in understanding for Waitrose
Waitrose, the upmarket British grocer has been the centre of much media attention over the last few weeks, all over their policy of giving away free coffee to their customers. It
How do you decide your pricing in a coffee shop, cafe or tea room?
The Pricing in a Coffee Shop, Cafe or Tea Room will have a major effect on customers and profit
When you run an Independent business, how do you decide what to