Winter, spring, summer or fall, all you've got to do is 'change menu'
With apologies to James Taylor, in his timeless favourite, 'You've got a Friend'.
Each season moves along with the
I was honored recently to be invited to present a Keynote speech at London ExCel for the Coffee Shop Innovation Show.
The theatre was full, so the topic must have resonated
Recently I took my car to my local garage for a MOT, the while-you-wait type, and while I was waiting, I needed to answer the call of nature. The garage
We are fortunate as in the course of our work we meet people that are passionate about what they do and we like to share this with our community.
Recently we
This week, we met with Tom Dewhurst, Founder & CEO of Ordoo at their offices in Old Street, London. Ordoo is the UKs leading mobile ordering app for coffee shops.
What’s
Innate Foods
So it started out with Elsa as a teenager feeling incredible weak and in poor health, the doctors proclaimed she was fine and so she set about my own
Here is our presentation at Caffe Culture at Olympia in London on May 24th
about the Authors
Andrew & Claire Bowen are the authors of 'The Daily Grind - how to open
We spent a fabulous few days at the London Coffee Festival. It seems that there are even more people interested in opening a coffee shop and we met loads of
Having a queue in your coffee shop or cafe is a beautiful thing to behold, but according to the latest research, if you have more than six guests waiting, then
The well oiled seasonal retail calendar drives sales throughout the year, and in many markets, Christmas is the biggest of them all. It's not always a great trading period for
The environmental impact of the disposable but not recyclable cup is something that has been in the headlines recently.
The exponential growth of coffee shops and takeaway coffee, in particular, has
We were delighted to be asked to be guests on The Restaurant Unstoppable Podcast by Eric Cacciatore recently.
Eric invites the best mentors from the restaurant, bar and cafe industry to
One of the biggest dilemmas or even traps the Independent Coffee Shop owner faces is getting themselves away from the day to day operation and getting more customers into their
This weekend marks the celebration of Queen Elizabeths ninetieth birthday. There will be many events going out throughout the world to commemorate this momentous achievement; there is none more unusual
This years Caffè Culture Show in Olympia London was a colourful affair; we wanted to share with you some of the highlights
Peanut Hottie http://peanuthottie.com/
The Peanut Hottie stand was one of the brightest
2000 Random Acts of Kindness
We had a Facebook post from a customer in April 2011 that was intriguing and had no idea we would go on to raise over £3000.
During our recent four day spell at the London Coffee Festival, where we were exhibiting, we spotted some innovative uses of coffee as well as byproducts of the coffee industry
We spent four inspiring days at the London Coffee Festival, held at The Old Truman Brewery, Brick Lane, London, last week.
We met hundreds of budding and experienced coffee shop owners
We have been getting more and more excited on the countdown to our London Coffee Festival debut! Between 7th and 10th April, we will be on Stand B26 at The
13 Ways Independent Coffee Shops can Beat the Coffee Chains
How do I compete with the chains?
We get asked this a lot, particularly at a time when an existing independent
We are excited to share with you a fantastic podcast from Bill Barol in which he talks to Kambiz Hemati, who was in charge of store design for Starbucks.
It’s worth
This Week Starbucks changed their Loyalty Scheme in which they have millions of members and caused a stir amongst some of their loyal customers because they have changed the way the
Shock News……. Hot Drinks with Chocolate and Flavoured Syrups Contain lots of Sugar!
This week the papers have been full of the amount of sugar in some of the drinks served
We are always hearing about the success of the Coffee Shop, how it has been one of the big winners during the recession, that the public enjoy their affordable treat
We were invited last week to the launch of the Allegra World Coffee Portal, Project Cafe16 UK report.
With the input of over 16,000 people, it's the definitive report on the
To be Liked is never enough...on Facebook
Almost every coffee shop has a Facebook page, which is tenderly posted to, with likes being a badge of honour, the more the better.
How
How many times have you walked into your local independent coffee shop either at 8:30 in the morning on a weekday, or lunchtime Saturday when it’s really busy and thought
The Hidden Gem – No Marketing Required
Yesterday we stumbled over one of the best independent coffee shops I never knew about. We have just been to town that we visit