andrew claire bowen coffee shop gentlemen baristas

Brexit and knitting

What's the connection between Brexit and Knitting? We were meeting clients in London on the day that the UK was leaving the EU, finding ourselves outside St Pancras International Station we

Have you put up your value lately?

Since coming back from the London Coffee Festival a few weeks ago, we have been musing about the new product's and trends that were there in abundance again. The one thing
Claire Bowen Keynote Hotelympia 2018

Claire Bowen -Hotelympia Keynote

The Seven Deadly Sins Cafe Owners Make & how to avoid them Have you ever wondered why that cafe you pass every day suddenly closes?       Claire was invited to talk at this
Claire Bowen Speaker Hotelympia

Claire Bowen at Hotelympia

Claire is presenting "The 7 Deadly Sins Coffee Shop Owners Make' at Hotelympia on Monday 5th March at  ExCel London.Find out more here Tickets for the show are free to the
Claire Bowen Coffee Shop Innovation Keynote Speech

Claire’s Coffee Shop Expo Keynote

I was honored recently to be invited to present a Keynote speech at London ExCel for the Coffee Shop Innovation Show. The theatre was full, so the topic must have resonated
Coffee Shop Queue

Why the Wait

Having a queue in your coffee shop or cafe is a beautiful thing to behold, but according to the latest research, if you have more than six guests waiting, then
how to set your prices in your coffee shop or cafe

Coffee Shop Pricing Principles INFOGRAPHIC

  Coffee Shop Pricing Principles We have put together this Infographic to illustrate some of the secrets to setting the right prices and setting out a menu that will maximise your sales. Click

Interview with Ken Burgin

    We were delighted recently to be invited on as guests by Ken Burgin, the famous Australian Hospitality guru. He had read a copy of our book, The Daily Grind and
more customers to your coffee shop

Winking in the Dark

One of the biggest dilemmas or even traps the Independent Coffee Shop owner faces is getting themselves away from the day to day operation and getting more customers into their
Abingdon Bun Throwing

Are you ready for a Bunfight?

This weekend marks the celebration of Queen Elizabeths ninetieth birthday. There will be many events going out throughout the world to commemorate this momentous achievement; there is none more unusual
May Morning

Our first lie in for 9 years!

4am Today is the first May Day morning in nine years that we have not woken up at 4am to go to work. The reason we have been able to enjoy
coffee shop

Don’t do a Sharapova!

Didn't see the email This week the press has been filled with the news that one of the most high-profile sports stars in the world had failed a drugs test. Maria
coffee shop loyalty clubs

The Coffee Shop Loyalty Battle

This Week Starbucks changed their Loyalty Scheme in which they have millions of members and caused a stir amongst some of their loyal customers because they have changed the way the

Food sales down

We are always hearing about the success of the Coffee Shop, how it has been one of the big winners during the recession, that the public enjoy their affordable treat

Cafe16 UK – latest coffee shop research

We were invited last week to the launch of the Allegra World Coffee Portal, Project Cafe16 UK report. With the input of over 16,000 people, it's the definitive report on the

Oxford Barista Slam- latte art competion

Oxford had its first ever Barista competition on 8th October this year. The OxBarsistaSlam latte art competition was held a Joseph Perks&Co and sponsored by UECoffee Roasters. I was there to

When Pub Coffee Goes Wrong

Pub Coffee Here is our latest Vlog on why you need to spend money on training your team after investing a small fortune in your coffee offer in your pub  
Food Intolerance

Great News – Food Intolerance is Growing!

Food Intolerance It might not be a good thing for those with a food intolerance, but  your coffee shop can benefit from the food intolerances of your guests. With over 35% of