Need a barista
Need a Barista launch in LondonWe caught up with Alex from www.needabarista.co.uk to talk about how he is working with coffee shop and cafe owners to reduce the stress of covering missing
customer service
UNROOTED
Unrooted at The London Coffee FestivalEvery now and again we find a new product that could be a great addition to a cafe or coffee shop menu. At the London
gift vouchers
The power of Gift Vouchers
Do you sell gift voucher for your coffee shop or cafe?
Selling gift vouchers is a win-win, it will help you with cash flow and also getting
The power of training
Possibly the worst flat whites we have had are pictured above
The reason Cafe Success exists is to 'develop independent coffee shops to create successful businesses for their owners', and much
Claire Bowen at Hotelympia
Claire is presenting "The 7 Deadly Sins Coffee Shop Owners Make' at Hotelympia on Monday 5th March at ExCel London.Find out more here
Tickets for the show are free to the
How convenient are your facilities?
Recently I took my car to my local garage for a MOT, the while-you-wait type, and while I was waiting, I needed to answer the call of nature. The garage
Why the Wait
Having a queue in your coffee shop or cafe is a beautiful thing to behold, but according to the latest research, if you have more than six guests waiting, then
Coffee Shop Pricing Principles INFOGRAPHIC
Coffee Shop Pricing Principles
We have put together this Infographic to illustrate some of the secrets to setting the right prices and setting out a menu that will maximise your sales.
Click
5 Emergency Plans Every Coffee Shop Needs
They say things always come in three's; so when the coffee machine, dishwasher and high-speed oven decided to stop working in the week before Christmas, the good news is that
Love at First Sight!
Love at first sight
You only get one chance to make a first impression they say, and it's never more important than when it's your own business.
Impressing customers on their very
Winking in the Dark
One of the biggest dilemmas or even traps the Independent Coffee Shop owner faces is getting themselves away from the day to day operation and getting more customers into their
Are you ready for a Bunfight?
This weekend marks the celebration of Queen Elizabeths ninetieth birthday. There will be many events going out throughout the world to commemorate this momentous achievement; there is none more unusual
2000 Suspended Coffees
2000 Random Acts of Kindness
We had a Facebook post from a customer in April 2011 that was intriguing and had no idea we would go on to raise over £3000.
Don’t do a Sharapova!
Didn't see the email
This week the press has been filled with the news that one of the most high-profile sports stars in the world had failed a drugs test. Maria
Food sales down
We are always hearing about the success of the Coffee Shop, how it has been one of the big winners during the recession, that the public enjoy their affordable treat
To be Liked is never enough…on Facebook
To be Liked is never enough...on Facebook
Almost every coffee shop has a Facebook page, which is tenderly posted to, with likes being a badge of honour, the more the better.
How
Your Independent Coffee Shop’s Dirty Secret
How many times have you walked into your local independent coffee shop either at 8:30 in the morning on a weekday, or lunchtime Saturday when it’s really busy and thought
Oxford Barista Slam- latte art competion
Oxford had its first ever Barista competition on 8th October this year. The OxBarsistaSlam latte art competition was held a Joseph Perks&Co and sponsored by UECoffee Roasters.
I was there to
The Hidden Gem- No Marketing Required
The Hidden Gem – No Marketing Required
Yesterday we stumbled over one of the best independent coffee shops I never knew about. We have just been to town that we visit
When Pub Coffee Goes Wrong
Pub Coffee
Here is our latest Vlog on why you need to spend money on training your team after investing a small fortune in your coffee offer in your pub
Great News – Food Intolerance is Growing!
Food Intolerance
It might not be a good thing for those with a food intolerance, but your coffee shop can benefit from the food intolerances of your guests.
With over 35% of
Are your toilets driving you mad?
Are your toilets being abused?
With the decline in local public toilet facilities provided by the councils, your local coffee shop is the favourite destination of many people needing to answer