Are you in your guests top 25?
New research has discovered that people tend to visit a maximum of 25 different places on a regular basis.
Once they have found a place they are comfortable with they tend to stick
Loyalty Schemes
COVID-19 RECOVERY | STEP 10 – YOUR FUTURE
Now is the time to prepare for the relaunch your coffee business, refreshed and reinvented for the post COVID-19 era.
It's tough times for everyone. However, we are looking for some
COVID-19 RECOVERY | STEP 9 – ONLINE
Now is the time to prepare for the relaunch your coffee business, refreshed and reinvented for the post COVID-19 era.
It's tough times for everyone. However, we are looking for some
COVID-19 RECOVERY | STEP 8 – MARKETING
Now is the time to prepare for the relaunch your coffee business, refreshed and reinvented for the post COVID-19 era.
It's tough times for everyone. However, we are looking for some
COVID-19 RECOVERY | STEP 7 -YOUR CASH
Now is the time to prepare for the relaunch your coffee business, refreshed and reinvented for the post COVID-19 era.
It's tough times for everyone. However, we are looking for some
COVID-19 RECOVERY | STEP 6 -SCHEDULING
Now is the time to prepare for the relaunch your coffee business, refreshed and reinvented for the post COVID-19 era.
It's tough times for everyone. However, we are looking for some
COVID-19 RECOVERY | STEP 5 -YOUR LAYOUT
Now is the time to prepare for the relaunch your coffee business, refreshed and reinvented for the post COVID-19 era.
It's tough times for everyone. However, we are looking for some
COVID-19 RECOVERY | STEP 4 -YOUR PEOPLE
Now is the time to prepare for the relaunch your coffee business, refreshed and reinvented for the post COVID-19 era.
It's tough times for everyone. However, we are looking for some
COVID-19 RECOVERY | STEP 3 -YOUR MENU
Now is the time to prepare for the relaunch your coffee business, refreshed and reinvented for the post COVID-19 era.
It's tough times for everyone. However, we are looking for some
COVID-19 RECOVERY | STEP 2 -BENCHMARK
Now is the time to prepare for the relaunch your coffee business, refreshed and reinvented for the post COVID-19 era.
It's tough times for everyone. However, we are looking for some
COVID-19 RECOVERY | STEP 1 -YOUR WHY
Now is the time to prepare for the relaunch your coffee business, refreshed and reinvented for the post COVID-19 era.
It's tough times for everyone. However, we are looking for some
gift vouchers
The power of Gift Vouchers
Do you sell gift voucher for your coffee shop or cafe?
Selling gift vouchers is a win-win, it will help you with cash flow and also getting
The ENTERTAINER App
This year like last, Andrew & Claire spoke to dozens of App developers at The London Coffee Festival. It seems that everyone has a brilliant idea that will bring you
Claire Bowen at Hotelympia
Claire is presenting "The 7 Deadly Sins Coffee Shop Owners Make' at Hotelympia on Monday 5th March at ExCel London.Find out more here
Tickets for the show are free to the
London Coffee Shops Go Green
If you are like us, then your new year's resolution for 2018 will be to get more customers. You know that more customers equal more sales and more profit left
How technology can give you an edge
This week, we met with Tom Dewhurst, Founder & CEO of Ordoo at their offices in Old Street, London. Ordoo is the UKs leading mobile ordering app for coffee shops.
What’s
Turbocharge your loyalty card
The Coffee Shops oldest and still the most popular loyalty scheme is the good old stamp card; most coffee shops use stamp cards or something similar to encourage repeat business,
London Coffee Festival 2016
We have been getting more and more excited on the countdown to our London Coffee Festival debut! Between 7th and 10th April, we will be on Stand B26 at The
13 Ways Independent Coffee Shops can Beat the Coffee Chains
13 Ways Independent Coffee Shops can Beat the Coffee Chains
How do I compete with the chains?
We get asked this a lot, particularly at a time when an existing independent
You can’t drink coffee off the internet
We are excited to share with you a fantastic podcast from Bill Barol in which he talks to Kambiz Hemati, who was in charge of store design for Starbucks.
It’s worth
The Coffee Shop Loyalty Battle
This Week Starbucks changed their Loyalty Scheme in which they have millions of members and caused a stir amongst some of their loyal customers because they have changed the way the
Your Independent Coffee Shop’s Dirty Secret
How many times have you walked into your local independent coffee shop either at 8:30 in the morning on a weekday, or lunchtime Saturday when it’s really busy and thought
The Hidden Gem- No Marketing Required
The Hidden Gem – No Marketing Required
Yesterday we stumbled over one of the best independent coffee shops I never knew about. We have just been to town that we visit
When Free Coffee Causes Chaos, a lesson in understanding for Waitrose
Waitrose, the upmarket British grocer has been the centre of much media attention over the last few weeks, all over their policy of giving away free coffee to their customers. It
“Can’t be bothered with Facebook”
I had a chat with a fellow Coffee Shop owner last week, about what we both do for marketing and he told me, 'I can't be bothered with Facebook and
How do you decide your pricing in a coffee shop, cafe or tea room?
The Pricing in a Coffee Shop, Cafe or Tea Room will have a major effect on customers and profit
When you run an Independent business, how do you decide what to
How Loyal does your Loyalty Programme make your customers?
Regular or Loyal?
The question I ask when people say they rely on growing their business with regular customers is, 'just think of your relationship with your customers as you would