REGISTRATION FOR COFFEE SHOP INNOVATION EXPO 2017 IS NOW OPEN!
On the 26th and 27th September, ExCeL, London, will throw open its doors to over 3,000 key decision makers, buyers and coffee shop owners, all looking to make big investments
Marketing
London Coffee Festival 2017 Video
We spent a fabulous few days at the London Coffee Festival. It seems that there are even more people interested in opening a coffee shop and we met loads of
5 Emergency Plans Every Coffee Shop Needs
They say things always come in three's; so when the coffee machine, dishwasher and high-speed oven decided to stop working in the week before Christmas, the good news is that
Interview with Ken Burgin
We were delighted recently to be invited on as guests by Ken Burgin, the famous Australian Hospitality guru. He had read a copy of our book, The Daily Grind and
Christmas Checklist for Coffee Shops
The well oiled seasonal retail calendar drives sales throughout the year, and in many markets, Christmas is the biggest of them all. It's not always a great trading period for
Pokito – the answer to coffee cup reuse?
The environmental impact of the disposable but not recyclable cup is something that has been in the headlines recently.
The exponential growth of coffee shops and takeaway coffee, in particular, has
Love at First Sight!
Love at first sight You only get one chance to make a first impression they say, and it's never more important than when it's your own business.
Impressing customers on their very
Winking in the Dark
One of the biggest dilemmas or even traps the Independent Coffee Shop owner faces is getting themselves away from the day to day operation and getting more customers into their
Turbocharge your loyalty card
The Coffee Shops oldest and still the most popular loyalty scheme is the good old stamp card; most coffee shops use stamp cards or something similar to encourage repeat business,
Caffè Culture 2016 Highlight
This years Caffè Culture Show in Olympia London was a colourful affair; we wanted to share with you some of the highlights Peanut Hottie http://peanuthottie.com/
The Peanut Hottie stand was one of the brightest
Our first lie in for 9 years!
4am
Today is the first May Day morning in nine years that we have not woken up at 4am to go to work. The reason we have been able to enjoy
Exciting New Suppliers We Found at The London Coffee Festival
During our recent four day spell at the London Coffee Festival, where we were exhibiting, we spotted some innovative uses of coffee as well as byproducts of the coffee industry
What you wanted to know at the London Coffee Festival
We spent four inspiring days at the London Coffee Festival, held at The Old Truman Brewery, Brick Lane, London last week.
We met hundreds of budding, and experienced coffee shop owners
London Coffee Festival 2016
We have been getting more and more excited on the countdown to our London Coffee Festival debut! Between 7th and 10th April, we will be on Stand B26 at The
13 Ways Independent Coffee Shops can Beat the Coffee Chains
13 Ways Independent Coffee Shops can Beat the Coffee Chains
How do I compete with the chains? We get asked this a lot, particularly at a time when an existing independent
The Coffee Shop Loyalty Battle
This Week Starbucks changed their Loyalty Scheme in which they have millions of members and caused a stir amongst some of their loyal customers because they have changed the way the
To be Liked is never enough…on Facebook
To be Liked is never enough...on Facebook
Almost every coffee shop has a Facebook page, which is tenderly posted to, with likes being a badge of honour, the more the better.
How
Your Independent Coffee Shop’s Dirty Secret
How many times have you walked into your local independent coffee shop either at 8:30 in the morning on a weekday, or lunchtime Saturday when it’s really busy and thought
Oxford Barista Slam- latte art competion
Oxford had its first ever Barista competition on 8th October this year. The OxBarsistaSlam latte art competition was held a Joseph Perks&Co and sponsored by UECoffee Roasters.
I was there to
The Hidden Gem- No Marketing Required
The Hidden Gem – No Marketing Required
Yesterday we stumbled over one of the best independent coffee shops I never knew about. We have just been to town that we visit
Lets have a picnic in your Coffee Shop!
Picnic in a Coffee Shop
We have spotted a growing trend recently where guests smuggle their own food or food they have bought elsewhere to eat in the comfort of our
Great News – Food Intolerance is Growing!
Food Intolerance
It might not be a good thing for those with a food intolerance, but your coffee shop can benefit from the food intolerances of your guests.
With over 35% of
What are the best upselling techniques in coffee shops?
Why Is Upselling a Dirty Word?
Most of us have a poor perception of anyone involved in sales, however, we forget that without selling we have no business.
Our teams have the
Are your toilets driving you mad?
Are your toilets being abused?
With the decline in local public toilet facilities provided by the councils, your local coffee shop is the favourite destination of many people needing to answer
First Impressions Matter
You only get One chance to make a First Impression
The university open day season is upon us and if you like us have teenage children trying to decide where to
Will your Coffee Shop survive a Crisis?
Would your business survive a crisis?
The recent tragic events at Alton Towers theme park, when two roller coasters collided causing serious injury and lots of publicity, has got me thinking
When Free Coffee Causes Chaos, a lesson in understanding for Waitrose
Waitrose, the upmarket British grocer has been the centre of much media attention over the last few weeks, all over their policy of giving away free coffee to their customers. It
What Can Coffee Shops Learn From Pubs?
The demise and re-invention of the pub that we have witnessed over the last 20 years, has a lot more to do with the future of the coffee shop than
“Can’t be bothered with Facebook”
I had a chat with a fellow Coffee Shop owner last week, about what we both do for marketing and he told me, 'I can't be bothered with Facebook and
How do you decide your pricing in a coffee shop, cafe or tea room?
The Pricing in a Coffee Shop, Cafe or Tea Room will have a major effect on customers and profit
When you run an Independent business, how do you decide what to