Now is the time to prepare for the relaunch your coffee business, refreshed and reinvented for the post COVID-19 era.
It’s tough times for everyone. However, we are looking for some positives in all the negatives and have developed a 10-point COVID-19 recovery program to support you. We recorded a series of videos to take you through each of the 10 steps we work on in our MASTERCLASS COVID-19 Recovery Program
The SIXTH step of our 10 point COVID-19 Recovery plan is to look at your SCHEDULING
Watch the video..
The alternative is to open as you closed, like a dusty time capsule from a past era. Over the last few weeks the world has changed, you have changed, your guests have changed, your business needs to change to thrive in this new reality.
The Cafe Success 10 point program will take you on a journey to reinvent your business, we will work with you personally through our live masterclass sessions then support you for a full 12 months.
Are you overstaffed, running too many people on shift is worse than not enough?
Running things on a shoestring will leave the team feeling stressed and unfulfilled.
Getting the balance right in an industry like ours that is affected by weather, and local events are not easy. Still, there are many procedures you can put in place that will mitigate these spikes or dips in trade.
Things like making the shifts balanced with the right blend of experienced and new, fast and steady will make life better for the team and guests alike.
Your team needs to know who is in charge of every shift
That person must lead and delegate effectively
How do you build your rota, and how far in advance do you do it?
Have you got a list of what is expected on the different shifts and who is responsible for what?
Have you balanced the staff level based on predicted sales and added in non-customer facing tasks like ordering and banking to stop the perennial problem. You know the issue when staff are tied up on important but non-urgent jobs when they are needed at the sharp end?
How does your service style work? So you serve to the table or deliver to a collection area or a bit of both?
Do you offer refills at the table, with suggestions for a little treat?
Do your team offer a menu suggestion when people order or do they just use the annoying and ineffective 'anything else.'
You have a once in a lifetime opportunity to reset and reinvent your business, to come out stronger.
Join our Recovery program, and with our support, you will learn the secrets of developing the business you want in double-quick time.
It's a real no brainer, with a no-quibble money-back guarantee, we guarantee to add at least 5% to your bottom line, think about that for a minute, you get our brains, your business, for a year and the net benefit will outweigh the cost at least 10x over.
Work with us over the next week, month and year to release the potential of your coffee or café business – click the link and we can start as soon as next week!