Social Enterprises & Not For Profit

Community Interest Company (CIC) & Non Profit Organisations (NPO)

Why Not for Profit should still be profitable

  • Profit is not always purely financial; it can be measured as an advantage or benefit derived from an activity. In particular for charities or social enterprises who will measure their success in many other ways.

    Every week we talk to many coffee shops and cafes from different sectors, including the not for profit & charity sector.

    We come across more and more charities, social enterprises and churches who know that by providing a coffee shop or cafe, their overall impact can be enhanced.

    Some offer it as a service to the community, ensuring that even the poorest have a good meal, there are some that provide a place of safety and security and serve a population that would otherwise have to travel many miles. For others they use it to employ or train the vulnerable in society, often it’s a combination of one or more of these reasons. There are even some that see it as a fantastic way to generate cash to support their other work.

    Often they have guiding principles that are the foundation for what they do, however, although their aims and reason for being are often distinct from a commercial operation, the fundamentals are virtually the same.

    You see even a charity or not for profit needs to make some profit to survive. They need to make a contribution to the rest of the organisation rather than be a drain on it; they need to refurbish and refit the operation every few years as well.

    The challenges we find when we meet them are similar to the coffee shop or cafe in the commercial arena. The difference is often because the set up of the organisation is via committee decisions, taking a little longer to percolate through, which can be frustrating to those at the operational end.

  • It’s about staffing, ranging, pricing, margins, controls, training, menus, operations, marketing, etc…… However, their founding principles have an impact on more than a few of these variables and are always something we spend time understanding before offering advice to the best way forward for them.

    In fact, we find ourselves examining their founding principles and reason for existence and reminding them of why they are doing what they are doing in the first place. When we do this exercise and spend time communicating this to the teams running the day to day operation it often helps to refocus the efforts and thus makes taking decisions easier.

    The measures of success for these not for profit or community-based ventures vary, but they need to be measured against the set targets to understand the impact they are having on their local community.

    For instance, if a cafe that is set up to provide the poorest with a good meal and a place of safety, only has a few customers a day, then neither objectives will have been fulfilled.
    If a community shop is not supported by their locals, it may as well not be in existence.

    So it’s just as important for organisations in this sector to have an appealing offer because they want many people to benefit from them being there.

    If you are involved with a charity, community or social enterprise, and this resonates with you then get in touch.

    We will bring you some clarity and help maximise the benefits you offer

  • Community Shops

    Adding a take away coffee offer to your community shop is a great way of attracting new customers, increasing spend and visit frequency too.

    Choosing the right equipment or deal from a supplier can be a minefield which is guaranteed to give you a headache. We can advise on the style of operation and type of offer that will be perfect for your shop.

    Making a mistake can be costly in both revenue and costs if you don’t get the right advice.

  • Community Pubs

    Adding a quality coffee offer to your menu will attract more people, and support you to become the heart of your community.

    Choosing the correct equipment and having the perfect coffee & drink  menu will widen your appeal and encourage more repeat guests as well as increasing the average spend.

  • Charitable Venture and Churches

    Coffee has been at the heart of social interaction for thousands of years. The early coffee shops were famous for their debating and became great social levellers open to all, indifferent to social status.

    By serving great coffee any place can become a community place! Getting the coffee offer right when dealing with uneven demand across a week or month is a challenge for any business.

    We can make you make sense of the equipment and coffee you need to grow your community  with the least stress!

How we support

  • We Understand

    When you run a Non Profit, Social Enterprise or Non Profit Organisation your needs are not so different from the commercial world, except your reason for existence is different.

    Getting impartial advice from people that understand what you are trying to achieve is sometimes hard to find.

    We understand that the way you manage your organisation can sometime be very different from the commercial world


  • Find the answers

    Searching for the best way to run your cafe, or add a coffee offer to your shop or pub can be quite daunting.

    What seems like a simple task can soon become very complicated. Should you rent, lease or buy, what beans would you use, what prices do you charge, what machine do you need.

  • Guidance and Support

    You will get clear impartial advice that will guide you through the maze of choices, allowing you to get the best possible deal for your organisation.

    We can help you set up and optimise your coffee or cafe offer.

  • Save time and effort - let us guide you
  • Get the right offer for your situation - Impartial honest advice
  • Hugely Experienced - across many locations and styles
  • Community Shops - Take away specialists
  • Community Pubs - Add Specialty Coffee
  • Churches - Making Coffee Pay

Contact Andrew & Claire today